Privacy policy – Visign Agency

General Information This policy concerns the website, functioning under the URL: visign.agency. The service operator and personal data administrator is: Global Horizon Group, ul. POW 33, 42-217 Częstochowa. Operator’s email contact address: hello@visign.agency. The operator is the Administrator of your personal data concerning voluntarily provided data on the website. The service uses personal data for the following purposes:

Newsletter management
Conducting online chat conversations
Handling inquiries via forms
Preparation, packaging, and shipping of goods
Execution of ordered services
Presentation of offers or information The service implements functions for obtaining information about users and their behavior as follows:
Through voluntarily entered data in forms, which are entered into the Operator’s systems.
By storing cookie files (“cookies”) on end devices.

Selected Data Protection Methods Used by the Operator

Login and personal data entry areas are protected in the transmission layer (SSL certificate). This encrypts personal data and login data entered on the website, which can only be read on the destination server.
Personal data stored in the database is encrypted in such a way that only the Operator with the key can read it.
User passwords are stored in hashed form, ensuring one-way hashing.
Two-factor authentication is employed as an additional login protection measure.
The Operator periodically changes its administrative passwords.
Regular backups are performed for data protection.
Regular software updates are conducted for all software used by the Operator for personal data processing.

Hosting The service is hosted on servers provided by another company. The hosting company maintains server-level logs for technical reliability. Logged data may include:

Resources specified by URL identifiers (requested resource addresses – pages, files).
Time of request arrival.
Time of response sent.
Client station name – identification performed by the HTTP protocol.
Information about errors that occurred during HTTP transaction processing.
URL address of the previously visited page by the user (referer link) – in case the transition to the Service occurred through a link.
User’s browser information.
IP address information.
Diagnostic information related to the process of independently ordering services through registrars on the website.
Information related to the handling of email directed to the Operator and sent by the Operator.

Your Rights and Additional Information on Data Usage In certain situations, the Administrator has the right to transfer your personal data to other recipients if necessary to fulfill the agreement with you or to fulfill obligations incumbent on the Administrator. This applies to such recipient groups as:

Hosting company on the basis of entrustment. Your personal data processed by the Administrator is not retained longer than necessary for activities related to them specified by separate regulations (e.g., accounting). Regarding marketing data, it will not be processed for more than 3 years. You have the right to demand from the Administrator:
Access to your personal data.
Their rectification.
Erasure.
Restriction of processing.
And data portability. You have the right to object to the processing specified in point 3.2 regarding the processing of personal data for the purposes of legitimate interests pursued by the Administrator, including profiling. However, the right to object cannot be exercised if there are overriding legitimate grounds for processing, overriding your interests, rights, and freedoms, especially the establishment, investigation, or defense of legal claims. You have the right to lodge a complaint with the President of the Office for Personal Data Protection, ul. Stawki 2, 00-193 Warsaw, against the actions of the Administrator. Providing personal data is voluntary but necessary for the Service to function. Actions may be taken against you involving automated decision-making, including profiling, to provide services under the concluded agreement and for direct marketing by the Administrator. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that they are not transferred outside the European Union territory.

Key Marketing Techniques The Operator employs statistical analysis of website traffic through Google Analytics (Google Inc. headquartered in the USA). The Operator does not transmit any personal data to the service operator but only anonymized information. The service relies on the use of cookies on the user’s end device. Regarding user preference information collected by the Google advertising network, users can view and edit information derived from cookie files using the tool: https://www.google.com/ads/preferences/ The Operator utilizes remarketing techniques, allowing for the customization of advertising messages based on user behavior on the site. This may create the illusion that user personal data is being used for tracking, but in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is the enabled support of cookie files. The Operator employs the use of the Facebook pixel. This technology enables the Facebook service (Facebook Inc., USA) to know that a registered person on the platform is using the Service. In this case, it relies on data for which it is the administrator, and the Operator does not provide any additional personal data to Facebook. The service is based on the use of cookies on the user’s end device. The Operator employs a solution to study user behavior by creating heat maps and recording behavior on the site. This information is anonymized before being sent to the service operator so that they do not know which physical person the data concerns. Notably, passwords entered and other personal data are not subject to recording. The Operator uses a solution to automate Service actions concerning users, e.g., sending an email to the user after visiting a specific subpage, provided the user has consented to receive commercial correspondence from the Operator.
Cookie Information The service utilizes cookies. Cookies (so-called “cookies”) are computer data, especially text files, stored on the user’s end device and intended for use on the service’s website. Cookies typically contain the website’s name, the time they are stored on the end device, and a unique number. The entity placing cookies on the user’s end device and accessing them is the service operator. Cookies are used for the following purposes:

Maintaining user session on the service (after login), so the user does not have to re-enter login and password on each subpage of the service.
Achieving the goals specified in the “Key Marketing Techniques” section above. Within the Service, two fundamental types of cookies are used: “session” (session cookies) and “persistent” (persistent cookies). “Session” cookies are temporary files stored on the user’s end device until logout, leaving the website, or closing the software (web browser). “Persistent” cookies are stored on the user’s end device for the time specified in the cookie parameters or until they are deleted by the user. Web browsing software (web browser) usually allows cookies to be stored on the user’s end device by default. Service users can change their settings in this regard. The web browser allows for the deletion of cookies. Automatic blocking of cookies is also possible. Detailed information on this topic is available in the help or documentation of the web browser. Limitations on the use of cookies may affect some functionalities available on the service’s websites. Cookies placed on the user’s end device by the Service operator may also be used by entities cooperating with the Service operator, particularly companies such as Google (Google Inc., USA), Facebook (Facebook Inc., USA), Twitter (Twitter Inc., USA).

Managing Cookies – How to Express and Withdraw Consent in Practice? If the user does not want to receive cookies, they can change their browser settings. It should be noted that disabling the use of cookies necessary for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases, may prevent the use of websites. To manage cookie settings, select the internet browser you use from the list below and follow the instructions:

Edge
Internet Explorer
Chrome
Safari
Firefox
Opera Mobile devices:
Android
Safari (iOS)
Windows Phone